ORDERING

  • PROLOOK uniforms are available through team orders.

    To inquire about full team orders, please contact us by submitting a sale ticket. You can submit a sales ticket by clicking "Contact" in the top right-hand corner of your screen.

  • Please review your order carefully prior to submitting.

    Non-custom IN STOCK items – Change or cancel requests must be made within 24 hours of order submission.

    Custom items – No change or cancels can be made once the order has been submitted.

  • If your order contains non-standard or custom products, we will tell you the anticipated ship date at order checkout.

    Please contact customer service for current order status.

  • Yes, when your order ships, you'll receive an email notification from your Product Pro with your tracking number.

    If you are still waiting, please contact us.

  • Twill, Sublimation, and Quickturn has the same core components and offer the same premium materials, but the TWILL features some upgraded components. See below for a breakdown of each helmet's feature set:

    Twill

    ● Pro Style

    ●No limit to desin

    ●Cut and Sew

    Sublimation

    ●No limit to design

    ●Durability

    ●Quick turnaround time

    Quickturn

    ●Quickest turnaround time

    ●Affordable

    ●Lightweight

SHIPPING

  • Contiguous U.S.: Orders ship via UPS Int'l Express

    International: Orders ship via UPS Int'l Express

    Expedited shipping is available, please contact us.

  • Orders will be processed in the order they are received.

    In-stock items ship in 3-5 weeks from the date of order placement

    For custom items, please contact a Product Pro for lead times.

    An order email confirmation is sent once the order is entered. Please review for accuracy.

    Please contact customer service for more information.

  • Once you have placed your order, you will receive an order confirmation via email. And once you receive a delivery confirmation email, you know that your order has been processed and is on its way to you.

    If, on the other hand, you don’t receive a delivery confirmation email from AllTeam Sportswear within 2-5 working days of order being placed, Please contact customer service.

RETURNS & EXCHANGES

  • A Return Authorization MUST be obtained prior to returning any eligible item.

    ●NO RETURNS OR EXCHANGES ON CUSTOM ORDERS.

    ●NO RETURNS OR EXCHANGES ON ITEMS THAT HAVE BEEN WORN, WASHED OR USED.

    NO EXCEPTIONS WILL BE MADE.

  • If the product you received is not what you ordered, please don't wear it.

    Please contact us for further assistance.

  • If you return an item that you deem to be defective, we will inspect it and – if we agree that the product is defective – either repair or replace the item or refund the cost of the item to you.

PRODUCTS

  • To find the size that suits you best, consult our Size Guide at the bottom of our webpage.

  • For complete details on the PROLOOK warranty, warnings, and care be sure to review the warranty guide that can be found on the bottom of our webpage.

  • Please refer to our Material Care Guide that can be found on our webpage.

  • Colors will vary with your computer screen settings. Each item is made with custom Pantone colors and may not appear exactly as on screen.

OTHER

  • Our team is doing big things. And yes, we’re growing. Interested in joining?

    Please check our careers page to see if there are any open positions.

    In the meantime, please be sure to follow us on LinkedIn, as new career opportunities will continue to be posted regularly.

  • Email us at info@allteamsportswear.com with any partnership inquiries.

  • You can contact our customer service directly at the "Contact" button in the top right hand corner of your screen, or at the phone number listed below:

    801-900-4005