FAQ

  • To inquire about full team orders, please contact us by submitting a sale ticket. You can submit a sales ticket by clicking "Contact" in the top right-hand corner of your screen.

  • Please review your order carefully prior to submitting.

    Non-custom IN STOCK items – Change or cancel requests must be made within 24 hours of order submission.

    Custom items – No change or cancels can be made once the order has been submitted.

  • If your order contains non-standard or custom products, we will tell you the anticipated ship date at order checkout.

    Please contact customer service for current order status.

  • Contiguous U.S.: Orders ship via UPS Int'l Express

    International: Orders ship via UPS Int'l Express

    Expedited shipping is available, please contact us.

  • Orders will be processed in the order they are received.

    In-stock items ship in 2-4 weeks from the date of order placement

    For custom items, please contact a Product Pro for lead times.

    An order email confirmation is sent once the order is entered. Please review for accuracy.

    Please contact customer service for more information.

  • Unfortunately, we do not offer price adjustments.

    If a return and re-order is attempted, we will deny the return request and will only refund what was paid on the duplicate order.

  • If you have not received an order confirmation within 24 hours, please contact our customer service team here.

  • Once an order leaves our warehouse, we cannot be held responsible for those lost or stolen packages.

  • Yes, our site is in USD, along with the total cost of your order.